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Utilities


imageThe Utility Billing Department main responsibility is to bill and collect for water service, sewer service, sanitation service and provide quality customer service to the residents of Pharr. 
                                  
The Utility Billing Department sends out bills once a month via mail. The residents may make payment at: City Hall, 118 S. Cage 1st floor, or pay at our drive-thru at the same address, or mail in their payment to: Utility Department, PO Box 1729, Pharr, TX 78577.

Residential Water Rates
$1.55 per 1000 gallons from 0-19,999 and $1.60 per 1000 gallons from 20,000 + gallons and a base charge of $15.50 for 5/8" or 3/4" meter.

Commercial Water Rates
$1.60 per 1000 gallons from 0-19,999 and $1.65 per 1000 gallons from 20,000 + gallons and a base charge of $21.50 for 5/8" or 3/4" meter.

     
Residential Sewer Rates
$0.88 per 1000 gallons.
  Commercial Sewer Rates
$1.15 per 1000 gallons.
     
Meter Deposit
Residential: $ 100.00
Commercial: $ 150.00
Renters: $ 150.00
  Sewer Taps
Residential = $ 450.00
Multi-family (duplex, triplex, fourplex) = $ 900.00
Commercial = $ 1,500.00
     
Water Meters
5/8" or ¾” = $ 390.00
1”  = $ 450.00
1½”= $ 950.00
 2” = $ 1,050.00
4” = $ 5,300.00
6” = $ 6,100.00
   

$ 300.00 Deposit & $ 25.00 on Fire Hydrant installed.

Water Plant
The water treatment plant (WTP) is a 10 million gallons per day (MGD) plant. The WTP, which was expanded in 1996, is in need of another expansion due to the growing population. The engineer designs are in the final stages and construction should be completed by early 2009. The expansion will add an additional 5 to 7 million gallons to the WTP and will cost approximately $14,000,000. Currently the maximum average demand is approximately 8.5 MGD and increases to 9.5 MGD in the summer months. The expansion is greatly needed to stay in compliance with Texas Commission on Environmental Quality regulations, to be able to continue economy growth in the city, and to be able to provide quality service to the citizens of Pharr. 

imageWastewater Plant
The Wastewater Treatment Plant (WWTP) is a 5.0 million gallon per day (MGD) plant. The WWTP, which was expanded in 1998, is an activated aerobic sludge plant. With a growing population the WWTP is in the final engineering design stage to be expanded by the end of 2008. The WWTP, which is averaging a flow of 4.4 MGD, is in need of expansion to keep up with a booming population and to stay in compliance with Texas Commision on Environmental Quality regulations. The capital improvement to the WWTP will cost approximately $10,000,000 to add an additional 3.0 MGD to the WWTP.

Distribution & Collection
The Distribution & Collection division continues to forge ahead in its effort to provide quality service to the citizens of Pharr. The division has taken the rein by looking at future projects and “in-house” projects.

One of the “in-house” projects is to upgrade the 2” waterlines that are in the old-town site. The upgrads of these water lines will provide ample water pressure to these areas, plus upsizing these water lines will allow the department to install much needed fire hydrants in those areas. By doing these projects “in-house” the city will save significant amount of expense by not having to hire an outside contractor.

The rehabilitation of the City's sewer collection system and lift stations are in the final engineering design stages. The project will consist of eliminating 10 lift stations and substituting those lift stations with main trunk lines. The design will be completed in August 2006, but needs to be certified by Border Environment Cooperation Commission before any bidding can occur. The process takes around 3 to 4 months, so advertisement for construction should go out in February and construction should start late March or early April of 2007. The project will overhaul many areas that have sanitary sewer overflows. The $43,000,000 project is based on to serve today's citizens and future citizens for the next 30 years. The goal has always been to streamline the sewer collection system to provide more efficient flow to the wastewater treatment plant. Over 20 public presentations on this project were completed at various schools and community organizations and over 200 residents attended the first public hearing in support of this $43 million project.

 

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